Transform your workflows with OZICT’s 3CX CRM Integration, seamlessly syncing your 3CX Phone System with leading CRMs like Salesforce, HubSpot, and Streak. Designed for businesses in Sydney, Melbourne, Brisbane, Perth, Adelaide, and rural Australia, our integration automates call handling, enhances customer insights, and drives sales.
AS a Certified 3CX provider, OZICT has empowered multiple Australian businesses with a 98% satisfaction rate. Our 3CX CRM Integration streamlines communication for startups in Perth, growing firms in Brisbane, or enterprises in Sydney, with 24/7 Australian support and seamless setup. Save time, boost conversions, and enhance customer satisfaction with OZICT Contact us to get started!
OZICT’s 3CX CRM Integration delivers advanced tools to optimize your business communication:
Automatically sync CRM contacts with 3CX, displaying caller names for inbound/outbound calls.
Search CRM contacts by phone number during calls, with options to add to 3CX for quick access.
Generate unique URLs to access CRM pipeline or email details instantly with one click.
Log call details (answered/unanswered, inbound/outbound) as notes or in CRM pipelines for accurate tracking.
Push Facebook, website, SMS, and WhatsApp chats into your CRM for centralized interactions.
Initiate calls directly from your CRM using TEL links for faster outreach.
Record calls with secure links stored in your CRM for easy retrieval.
Transcribe and summarize calls with AI, storing data in your CRM for compliance and insights.
OZICT’s 3CX CRM Integration supports leading CRM platforms, ensuring compatibility with your tools. From sales-driven to support-focused systems, we tailor integrations for Australian businesses.
Affordable integration with 3CX Pro for startups in Adelaide or Hobart, syncing calls to CRMs for agile lead tracking and support.
Scalable integration with 3CX Pro for growing firms in Melbourne or Brisbane, with analytics and call queue sync for efficiency.
Robust integration with 3CX Enterprise for large businesses in Sydney or Canberra, supporting multi-site CRM workflows and advanced analytics.
OZICT’s 3CX CRM Integration enhances your telecom ecosystem for maximum performance:
Sync 1300/1800 or virtual numbers with CRMs for automated call routing and lead capture in Melbourne or rural areas.
Pair with high-speed NBN for 99.99% uptime, ensuring reliable CRM sync in Cairns or Darwin.
Combine with mobile plans featuring data rollover and pooling for seamless CRM access on the go.
Supercharge your sales and support with OZICT’s 3CX CRM Integration. Fill out the form for a free consultation tailored to your business needs.
Client: A Sydney-based legal firm with 80 employees across three offices.
Challenge: Manual call logging and disconnected CRM data led to slow client responses and inefficiencies in case management. Their legacy PBX lacked integration, causing missed opportunities and client frustration.
Solution: OZICT deployed a 3CX Pro system with CRM integration, syncing calls with Streak CRM for automated logging, click-to-call, and real-time client data access. Call pop-ups displayed case details instantly, while AI transcription summarized calls for compliance. SIP trunking reduced costs, and NBN Internet Plans ensured reliability. Chat journaling centralized SMS and website interactions in Streak.
Results: Client response times improved by 45%, operational costs dropped by 40% with VoIP, and case conversion rates rose by 30% due to CRM insights. Client satisfaction increased by 35% per surveys, with AI summaries streamlining compliance.
OZICT’s 1800 number and 3CX integration transformed our customer reach. We’re getting more calls and closing more sales!
Zero fees for integration setup with 24/7 Australian support.
Expert configuration for major CRMs with no downtime.
Full API access and tailored workflows for your business.
Pair with SIP trunking for cost-effective calls.
3CX CRM Integration connects your VoIP phone system to CRMs, automating call logging, syncing customer data, and streamlining sales and support processes.
OZICT supports Salesforce, HubSpot, Zoho, Microsoft Dynamics 365, Microsoft Teams, Pipedrive, Freshdesk, Zendesk, and Streak for versatile integration.
It automates call logging, enables click-to-call, and provides real-time data, cutting response times by up to 45% and boosting conversions by 30%.
Yes, with NBN optimization, it ensures 99.99% uptime for reliable CRM sync in regional areas like Cairns or Darwin.
Includes contact sync, call pop-ups, click-to-call, call/chat journaling, AI transcription, analytics integration, and secure SRTP encryption.
Yes, OZICT offers free porting for local and inbound numbers, ensuring seamless CRM sync with no downtime.
Setup takes 24-48 hours with OZICT’s expert support, ensuring quick integration without disruption.
A+ rated security with SRTP encryption and secure data sync protects customer information across all integrated platforms.
